Lawn service companies help their customers maintain their properties by mowing lawns, trimming hedges and providing weed control. Some also offer additional services like tree pruning, removal and disease treatment.
A great lawn service company will make an in-person evaluation before providing an estimate. This builds trust while setting realistic expectations.
Pricing
There are various factors that influence the cost of lawn services. Some are obvious, such as property size and location; others can be more subtle, like having large trees on your property with steep hills that require additional time for upkeep.
Lawn service companies also offer recurring package plans that can save customers money compared to paying individually for individual services. These bundled offerings may include services like mowing, fertilizing and weed control as well as tree trimming or shrub pruning by professionals.
As part of your pricing strategy for your lawn care business, labor rates should also be an essential consideration. Make sure your employees receive fair wages while covering overhead expenses; an employee management software solution like Connecteam can help your team run more smoothly by tracking time and location efficiently – saving you money on both labor costs as well as operational expenses.
Equipment
As with any small business, starting a lawn service requires specific tools of the trade – these could range from measuring tapes and hammers to mowers, weed eaters and other equipment that’s essential. You also require transportation options; having either a truck with an equipment trailer can ensure all equipment remains secure when traveling on its route.
Owning the appropriate vehicle can save time when driving between client homes. Furthermore, having an appropriate car helps prevent dings and scratches to your own vehicle when carrying heavy lawn care equipment like spreaders. Spreaders are manual push tools used for dispensing fertilizers, lawn seed and pesticides evenly over an area and can cost around $100 new; lawn service companies may need gas cans as well for transporting and refilling their equipment.
Experience
Finding an experienced lawn service company is essential when searching for lawn maintenance in your local area. To do so, conduct thorough research by gathering more information from company’s reputation, industry standing and expert reviews online.
Reputable lawn service companies will always conduct a professional consultation that includes a walk-through of your yard to identify specific concerns and determine which services you require. It would be suspicious of them to try selling services over the phone without conducting an in-depth consultation first.
Lawn services that are locally owned and operated often offer more flexible scheduling and tailored customer service, along with access to premium pro-line products at trade pricing, which could save money over time. When hiring such a lawn service provider, be sure to inquire about its employee screening and training procedures in order to make sure you’re working with trustworthy, qualified team of professionals.
Customer Service
Customer service is of utmost importance in any lawn care provider’s business model, as customers cannot forgive rip-offs but will not forgive poor service.
Your company must implement an efficient communication system in order to offer superior customer service. By sending personalized postcards with job-specific details such as job arrival times and arrival times, scheduling appointments using digital forms or checklists and monitoring employee time with software solutions like Jobber you can increase internal communications and efficiency while improving employee efficiency.
Reputation can also be enhanced by offering customer satisfaction guarantees to increase client trust. For instance, Sunday guarantees its services and will work with clients to resolve any issues that may arise; furthermore they provide seasonal protection services so your yard remains looking beautiful in every season!